Frequently Asked Questions

1. Can my child attend on a casual basis?

Whether you attend 1 day a week or 3 days a week, all positions are permanent, booked for 1 year. You cannot attend on a casual basis.

2. What are the hours?

The Avondale Early Learning Centre is open 48 weeks a year, closed on public holidays. We operate Monday to Friday 7.30am – 5.30pm.

3. What if one of my scheduled days is a public holiday?

Unlike many other Centres we DO NOT charge for public holidays. If your scheduled day happens to fall on a public holiday you will not pay for that day.

4. Does my child need to be toilet trained?

Yes, your child must be toilet trained before joining our Centre, as we have no changing facilities or staff ratios required for nappy changes.

5. Is there an orientation procedure?

Yes, we run a week-long orientation program in November to introduce you and your child to preschool. We understand it may be your child’s first experience away from you and are also happy to meet your child’s individual needs at other times that may suit you better.

6. What if my child is sick?

If your child becomes unwell we will contact you immediately and you may be required to collect your child.
We are committed to providing and maintaining a healthy environment for all our charges so ask that you keep your child home from preschool on any day they are unwell.
You still need to pay for attendance on the days that your child stays home unwell.

7. Can I visit my child throughout the day?

Yes, our parents are welcome to visit at any time throughout the day. Your contribution is highly valued. All parents receive a pin code entry that ensures the safety of our children while maintaining our open door policy.

8. CCS (Childcare Subsidy)

Contact Centerlink on 13 61 50, they will assist you in receiving any benefits you may be entitled to and will provide you with a Customer Reference Number (CRN). Upon enrolment you are required to provide your CRN.

9. How do I pay my fees?

Fees may be paid via EFTPOS, Credit Card, Online Banking or Direct Debit. All fees must be paid two weeks in advance.

10. Can I enrol my child part way through the year?

Yes you can. We offer an individualised orientation program for children who start later in the year.

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11. How many weeks can my child attend?

ELC require a minimum of 2 days, but can attend up to 5 days.